In order to secure
the success of the international projects, the project manager has to consider the project particularities in choosing the project management activities. But where are the differences?
First of all, the teams are
distributed. This alone has consequences for the communication effort,
relationship between teams and the way how the work packages are designed and
assigned. Since the teams in international projects are distributed in
different countries, there are further cultural, language, religious, political
differences.
In an
international project, there are significant cultural differences between
different project locations. Culture is
very important, because it has a high impact on the work/task attitude,
communication approach, timeline attitude, teamwork, leadership, etc. According with my experience,
this is one of the most important factors to be considered in managing an
international project.
Usually
an international project is executed in locations situated in different time
zones. Therefore the window when the people can communicate directly can be
very small. For example you have from West Europe with India only 4-5 hours
available, but from US is even worse.
The
language differences also have a large impact on the project. Your project can
use a common language for the project, but in most of the cases it will not be
the native language for all the team
members. Accent differences, lack of the language skills of the team
members will heavily impact the effectivity of the communication.
Most of
the international projects are undertaken in very large companies, the project
is spanning several organizations and departments. You have to consider that each
of these have different interests not always aligned with your project.
The laws
and the regulatory requirements are different in each country, thus you might
need to consider that for your project activities (for ex: reporting
requirements, working time, the handling of sensitive data).
In an
international project the technical infrastructure at the remote locations can impact your project. For
example in some countries the internet connection is still slow and there are
often power supply interruptions. Furthermore the kind of technology used at the project sites can be different and not familiar for all the team members.
Political
particularities at the different project sites should also be considered. For
example during the “Arab Spring”, in Egypt, the internet connection was shouted
down for a couple of days, thus the communication with the offshore teams in
Egypt was almost impossible.
In
order to succeed in an international project, you must adapt the management
process to the differences enumerated above. Some activities to address them are
named in my previous blog article: “Best
Practices in Managing Project with Distributed Teams”.
No comments:
Post a Comment